For most people, those two little words are the hardest to say. Those words make people who speak them feel bad, feel horrible, feel defeated – feel as if they have lost something important about themselves. They feel like they “lost” when they utter those two words to someone else. Some people take days, weeks, months, even years to say “I’m sorry” to someone. Some never say it at all.
It makes the person saying it vulnerable to the person they say it to. It puts the power in that other person’s hands. It leaves one open to rejection, hurt and humiliation because it gives that person the opportunity to retaliate.
Some people say it easily but without truly meaning it. “I’m sorry, but…” Ever heard that before? How about, “I’m sorry you feel that way”? Neither of these phrases are an apology and they cause more frustration and hurt. Continue reading →